Shipping Information

How & When is Shipping Calculated?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and select one of the Shipping Method choices and their prices.

However, some orders with larger items or quantities may require us to call you with the final shipping cost after you place the order. This may be because the order must be shipped via Freight, or because the shipment qualifies for Discounted UPS Rates or FREE SHIPPING. CleanCraft Products, Inc. will call you on these shipments with the final total before your order is processed. After your approval, we will proceed with processing the order. Note: You can also LIVE CHAT or Phone Customer Service to find out what your shipping cost would be.

Many of our items can be shipped from over 25 warehouses throughout the country. This allows us to give you the best shipping rates possible. Don't be fooled by those internet companies that give you a flat rate shipping charge. Look at the final price. Many of those companies just hide the shipping cost in the actual product price.

Local Customer Delivery
If you are a local customer (Northwest Indiana), we provide Free Local Deliveries. Please see the Local Customers section of our website for a local delivery area map. ($4.95 Surcharge Applies).

FREE SHIPPING on CleanCraft Brand Carpet Cleaning Chemicals:
You may have noticed the ICON next to CleanCraft Brand Carpet Cleaning Chemicals. This icon represents FREE SHIPPING AVAILABLE. Whenever you order a case (CASE = 4 / 1 Gal, 4 / 6lb Jars, 50lb Container) of CleanCraft Brand Carpet Cleaning Chemicals, you receive free shipping on the case. You must order in full case quantities to receive free shipping.
Note: You may mix and match products (i.e. 2 Gal Just Magic & 2 Gal Start 2 Finish = 1 FULL CASE).

FREE SHIPPING on Janitorial Supply orders over $1500.00:
You may have noticed the ICON next to many Janitorial Supply items. Free shipping is available for items with this icon. The total amount of the items with this icon must be at least $1500.00 to receive the free shipping.

Janitorial Supply Examples:
1) You order $2000.00 worth of items. All items have this icon. Your whole order is free shipping.
2) You Order $2000.00 worth of items. Only $1000.00 worth of items have the icon, and $1000 worth of items do not have the icon. There is no free shipping.
3) You Order $2000.00 worth of items. $1500.00 worth of items have the icon, and $500 worth of items do not have the icon. You receive free shipping on the $1500 worth of items, but must pay shipping on the remaining $500 worth of items.

Why do some items qualify and others do not?
As you can see, we carry a large variety of products, supplies, and equipment. Some of these products are shipped from seperate warehouses and/or manufacturers. Thus, we cannot ship some products together. Although all items may not qualify, with over 25 shipping warehouses around the country, your shipping costs are always at a minimum.